Information We Collect

We collect data to improve our casino reviews and keep the platform secure:

  • Personal data: Email and contact details for newsletters or enquiries.
  • Technical data: IP address, device type, browser and operating system.
  • Usage data: Traffic patterns, popular reviews and time spent on content.
  • Marketing preferences: Subscription choices and communication history.

We track usage to spot which casinos are trending and to shape content around what Australian players actually read. Technical data keeps the site working properly across devices, while marketing preferences let us send tailored updates with your consent.

How We Use Your Data

Your data supports our mission of delivering reliable casino reviews:

  • Verify accounts for premium content or discussions.
  • Manage newsletter subscriptions and support requests.
  • Monitor security to prevent fraud.
  • Provide casino recommendations relevant to your state or territory.
  • Send marketing updates (with consent).

We analyse behaviour to protect against malicious activity and stay compliant with Australian regulatory standards. Data also helps personalise content, such as recommending casinos suited to your region.

Data Sharing

We share data only in specific, regulated circumstances:

  • With law enforcement or AML agencies for lawful investigations.
  • With service providers for storage, security or compliance.
  • Where required by court order or Australian law.

Aggregated, non-personal data may be shared with casino operators to help them improve services for Australian players. Service providers work under strict confidentiality, and we never sell your data for commercial purposes.

Your data is shared only where legally required or necessary for the platform to operate, always under Australian privacy rules.

Data Security and Retention

We protect your data with solid security measures:

  • Encryption and secure servers for data transmission and storage.
  • Regular security audits and restricted access controls.
  • Deletion of data once it is no longer needed or legally required.

We use SSL certificates and firewalls to prevent breaches. Data is kept only as long as needed: emails until you unsubscribe, technical logs for 12 months, and support records for 24 months, in line with Australian requirements.

Cookies and Tracking

We use cookies to improve your experience:

  • Essential cookies: Enable site navigation and authentication.
  • Performance cookies: Track usage for content optimisation.
  • Functionality cookies: Save preferences for personalisation.
  • Marketing cookies: Measure how affiliate links perform.

Performance cookies help us prioritise the reviews people actually read, while functionality cookies store your preferences. You can manage cookies in your browser, though turning them off may limit how the site works.

Your Rights

Under the Privacy Act 1988 and the Australian Privacy Principles, you have these rights:

  • Access: Request copies of your data within 30 days.
  • Correction: Update inaccurate details or preferences.
  • Deletion: Request removal of data, subject to legal requirements.
  • Objection: Restrict specific processing, such as marketing.

Contact us to exercise these rights. We process deletion requests within 60 days unless Australian law requires us to keep the records.

Policy Updates

We may update this policy to reflect Australian law or changes to the platform. Updates will be shared by email or announced on the site. Continued use after changes indicates acceptance. Contact us with any concerns.

Contact Us

For questions about this policy or your data, get in touch through the support form on Pokies Online PayID. We reply within 48 hours to keep things transparent and address your concerns.